The State of In-Store Retailing: A Coresight Report
A new 2025 study by Coresight Research reveals how technology is transforming store operations and where the biggest competitive opportunities remain.
“Solutions to optimize inventory, pricing, promotions, and planogram compliance offer transformative potential to optimize retail through efficiency, automation, and precision.”
The Hidden Cost of Inefficiency
Retailers are losing an average of 5.5% of gross sales to in-store inefficiencies up from 4.5% just one year ago.
That adds up to $162.7 billion in lost revenue across key U.S. retail sectors like grocery, mass merchandise, DIY, and drugstores.
The Rise of Intelligent Stores
Retailers are embracing automation and visibility tools to recover lost margin and improve execution:
66% are implementing store intelligence technologies
Yet only 20% have fully scaled them revealing major room for leadership and ROI
AI and robotics adoption is surging, especially in shelf-digitization and inventory tracking
What's Driving Urgency?
1
Promotion execution errors are now retailers #1 operational challenge
2
Price errors are the 2nd top operational challenge, with misprice rates of >5% affecting the majority
3
Manual tasks, high turnover, and limited visibility are compounding margin pressure
Retailers Are Responding with Bigger Bets
57% of U.S. retailers are investing in store intelligence tools
151% year-over-year jump in planned spending on these solutions
+16 pts growth in shelf-digitization adoption over the past year
Simbe Customers Are Leading the Charge
Retailers using Simbe’s platform have already seen:
98%
on-shelf availability
90%
pricing accuracy improvements
50+
store hours rededicated to shoppers
Download the Report
Unlock the full Coresight Research study to see how store intelligence is reshaping retail and what your teams can do next.